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Order Minimum
  • We have a $90 minimum for all delivery orders.
  • No minimum for pick-up orders.
Administrative Fees
  • Covers operational as well as transportation costs.
  • Please note this fee is not gratuity. 
  • If your delivery address falls outside of our delivery zones, you can schedule a pick-up by emailing us at catering@eatnaya.com 
Lead Time & Delivery Windows
  • Kindly place your order with 24-hour notice.
  • Orders will be delivered within your selected 15-minute delivery window. Punctual service is of our highest priority; please schedule accordingly. If your preferred delivery time is not available, your order will be scheduled for the next available time slot.
Cancellation Policy
  • If you need to cancel your order, let us know as soon as possible. 
  • Same-day order cancellations may be subject to a 50% cancellation fee.